Francesco Zappulla is the CEO and co-founder of Talketet, an AI-native language assessment platform validated by European university researchers. He previously worked in finance operations and portfolio management at 10x Founders, marketing operations at Luminovo, and entrepreneurial coaching at UnternehmerTUM. He holds an MS in Management and Technology from Technical University of Munich.
Articles
August 14, 2026
CEFR-Compliant AI Scoring: How Talketet Built a Reliable Language Testing Tool
Discover how Talketet built a CEFR-compliant AI scoring system backed by academic research, tested for consistency, and validated against bias for hiring.
August 11, 2026
CEFR Scale Explained: A Guide to Understanding Language Levels for Recruitment
What the CEFR scale means for recruiters: A1 to C2 read against real job tasks, how to set the right requirement in a job description, and how to review candidate results.
June 30, 2026
How a BPO Language Test Improves Call Center KPIs
How a purpose-built BPO language test screens agents for spoken clarity and lifts call center KPIs like FCR, AHT, and CSAT.
Jun 25, 2026
Online Language Test Platforms: From Reading and Listening to AI Speaking and Writing
How company language testing evolved from in-person exams to instant AI scoring, and what to look for in an online language test platform.
June 16, 2026
How to Get Exceptional Multilingual Customer Service for Your Clients
Exceptional customer service starts with language. Learn how to hire and test customer service representatives for multilingual support with Talketet.
Jun 15, 2026
What the £875,000 Cambridge English Fine Reveals About Language Assessment Technology
Ofqual fined Cambridge English £875,000 for IELTS marking errors that went undetected for two years. The failure wasn't automation. It was the absence of oversight.
Jun 15, 2026
Language Assessment and Fluency Testing for Recruitment
Language assessment for recruitment, language by language. How employers test spoken fluency, not just proficiency, with instant CEFR-aligned results.
Sep 26, 2025
Who Is the Next Pipplet for Recruiting?
Pipplet shut down in December 2025. Discover Talketet, the AI-native alternative for HR language assessment that delivers instant results at scale.